24/7 support desk

Integrated technology services, on clear terms

Thirteen integrated services covering the full technology lifecycle — contract one, or combine several into a single programme with one account owner and one set of KPIs.

Managed IT Services

Service desk, NOC/SOC, and SLA-governed operations that keep systems running.

  • 24/7 service desk and monitoring
  • SLA-governed incident response
  • Reduced downtime and faster resolution
Service details

Cybersecurity

NCA ECC compliance, SOC, penetration testing, and GRC for Saudi organizations.

  • NCA ECC / CCC-aligned security posture
  • Reduced risk of breaches and downtime
  • 24/7 threat monitoring and response
Service details

Cloud & FinOps

Migration and operations on Saudi cloud regions, with cost governance built in.

  • Lower infrastructure costs with pay-as-you-go scaling
  • Compliance with Saudi data residency requirements
  • Improved uptime and disaster recovery
Service details

Software Development

Enterprise apps, portals, and APIs — built on clean, maintainable architecture.

  • Software built precisely around your workflows
  • Bilingual Arabic/English by default
  • Scalable, maintainable architecture
Service details

Data, Analytics & AI

Data platforms, BI, and Arabic-capable AI, delivered under PDPL.

  • Real-time visibility into operational performance
  • Arabic-capable AI and predictive insight
  • PDPL-compliant data handling by design
Service details

Communication & CX

Omnichannel SMS, WhatsApp, email, push, and voice — unified.

  • Unified messaging across every channel
  • Higher engagement and response rates
  • Central visibility into customer conversations
Service details

ERP & Business Apps

Implementation and support with ZATCA e-invoicing compliance built in.

  • ZATCA FATOORA e-invoicing compliance
  • Streamlined finance and operations workflows
  • Reduced manual reconciliation effort
Service details

Strategy & Advisory

Roadmaps, architecture, PMO, and RFP support for transformation programs.

  • Clear, KPI-mapped transformation roadmaps
  • Architecture reviewed for security and scale
  • PMO setup and RFP support
Service details

Infrastructure & Networks

Data centers, SD-WAN, WiFi, and structured cabling.

  • Higher network reliability and reduced downtime
  • Simplified management of distributed sites
  • Stronger business continuity and disaster recovery
Service details

Talent & Augmentation

Vetted engineers on Saudization-friendly models.

  • Faster scaling of delivery teams
  • Saudization/Nitaqat-friendly staffing models
  • Vetted, senior-level engineering talent
Service details

SharePoint & Microsoft 365

Intranet portals, document management, and Microsoft 365 governance for regulated organisations.

  • Single trusted source for policies and documents
  • Permission-trimmed access down to item level
  • Automated approvals replacing email chains
Service details

Microsoft Dynamics 365

Dynamics 365 implementation across finance, operations, and customer engagement.

  • ZATCA-compliant e-invoicing from day one
  • Finance, supply chain, and CRM on one data model
  • Less manual reconciliation and spreadsheet reporting
Service details

DevSecOps & Platform Engineering

CI/CD pipelines, infrastructure as code, and security embedded into the delivery lifecycle.

  • Release cycles measured in hours, not weeks
  • Vulnerability scanning gated into every build
  • Reproducible environments through infrastructure as code
Service details
What we do

Strategic Engagement & Flexible Commercial Models

1. Fixed-Scope Commitments

Pre-defined project scopes, budgets, and delivery timelines, engineered ideally for complex infrastructure migrations and greenfield core system deployments.

2. Retainer Managed Services

Continuous, SLA-driven operational management governed by strict performance scorecards and recurring monthly analytical reports.

3. Dedicated Agile Squads

Specialized engineering talent deployed as a seamless, integrated extension of your internal teams under shared management to drive continuous velocity.

How we work

The digital transformation journey: from comprehensive assessment to sustainable operations via 4 strategic phases

Strategic discovery & assessment

Conducting intensive workshops with your teams to analyze the current state, identify regulatory gaps, and precisely prioritize objectives.

Solution architecture & design

Crafting the technical architecture, mapping out execution roadmaps, and accurately defining budgets before writing the first line of code.

Agile implementation & secure migration

Delivering projects through flexible, sequential phases, with comprehensive testing and full knowledge and technical transfer to your teams.

Sustainable operations & continuous optimization

Managing systems under strict Service Level Agreements (SLAs), alongside quarterly performance reviews and cost optimization.

What we do

Frequently asked questions

What is the expected timeframe for project delivery and implementation?
Gap and compliance assessments typically take 2 to 4 weeks, while software engineering projects span 8 to 16 weeks delivered via agile methodologies. We provide an exact roadmap and budget prior to deployment.
Do you provide tech solutions and consulting services for government entities?
Yes, we proudly partner with government entities, strictly adhering to Digital Government Authority (DGA) standards and executing all projects via the national "Etimad" platform.
What are your data hosting and sovereignty policies?
Data is securely hosted within local cloud regions inside the Kingdom of Saudi Arabia, or within your dedicated on-premise data centers, strictly adhering to regulatory national data governance.
Do you offer comprehensive post-delivery technical support and maintenance?
Yes, we provide sustainable support via strict Service Level Agreements (SLAs), including 24/7 technical monitoring and comprehensive monthly performance evaluation reports.
What are the supported languages for project documentation and UI delivery?
All UI/UX designs, blueprints, technical documents, and enablement workshops are delivered in both Arabic and English, featuring absolute engineering compliance for Right-to-Left (RTL) development.

Ready to lead your business's digital transformation?

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